The Proform 675 elliptical trainer is a fundamental low priced CardioCross Trainer. It is priced at $299. 00 which way below the minimum $1000. 00 cost we suggest people pay for a excellent elliptical trainer. It does have a number of excellent features that includeWide oversized pedals A big LCD display console that allows you to track speed, time, distance and calories. EKG grip pulse sensors for heart rate Two speed fan Icon's SMR Silent Magnetic Resistance Nevertheless it has only a very brief 14 inch stride length which precludes anybody with normal or longer length legs from utilizing this elliptical trainer comfortably. We decided to buy the Proform 675 Elliptical trainer and give it a full test. elliptical machines It arrived just 2 weeks following our order. Nevertheless it was broken and could not be assembled to conduct our testing. We contacted customer service to get a replacement. This request was refused but a technician was scheduled to repair it. The repairman took 10 more days to arrive and right away stated it was not repairable. Right after 3 a lot more weeks we did obtain a replacement 675 elliptical trainer. Following setting it up our smallest tester who has literally hundreds of hours of elliptical trainer time took it for an initial ride. All went nicely for about 30 minutes when it started to generate considerable noise. Following some tightening up the elliptical trainer the test was continued cheap elliptical machines. After 1 hour of riding the Proform 675 our tester took a break and let our second tester take the elliptical trainer for a ride. It was right away noted that the display console was not working. In spite of several attempts to get it working we concluded it was dead. Once more we referred to as customer service for help. They were clearly irritated with our request for a new console and a visit from the technician. They did not answer our emails and only because we had access to supervisor numbers at Icon had been we able to get the dilemma resolved. All this required an additional 12 days of delay. The technician came and replaced the Proform 675 elliptical trainer console and it tested out just fine but as we had been testing it, an further dilemma developed. The technician noted that some thing was wrong with the magnetic resistance. Following examination he stated that the SMR silent magnetic resistance unit was failing and would have to be replaced. Again we spent a excellent deal of time on the phone with customer service given that they did not answer our emails. We decided to ask for a refund under the 30 refund clause. We had been told that much more than 30 days had elapsed given that we had purchase the Proform 675 elliptical trainer and we did not qualify. In gathering background info on this unit we came across a excellent number of customer critiques that found the Proform 675 to be a very poor piece of fitness equipment. The total lack of any quality and the very poor customer service was a widespread thread through most product reviews. We strongly suggest that you do not purchase the Proform 675 elliptical trainer elliptical machine. Once more it is unwise to buy any elliptical trainer that does not have an initial expense of at least $1000. 00. It is paramount that you check customer critiques just before you contemplate purchasing any elliptical trainer.